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Other Soft Phone Setup

For general soft phone information Click Here


This guide covers the following soft phones:
 - Bria 4 Desktop and Mobile versions
 - Media5 Mobile version


You will need the following for any soft phone registration
 - Domain
 - Extension Number
 - SIP Password
These details are supplied by Vonex Telecom

Bria 4 Desktop Edition

The Bria desktop edition allows for many options including visibility and instant messaging however Vonex Telecom only supports SIP calls, the following is a guide to setting up Bria to work with your Hosted IP solution.

First you will need to access your Account Settings page


Your account name can be anything you like

The following must be ticked for the program to work correctly
Allow this account for: Call
Register with domain and receive calls

User ID: Your extension number
Domain: Your Hosted IP domain
Password: Your SIP Password


You may also find you need to change your transport layer to get registration and two way voice on some networks, Vonex Telecom recommends that you only use either TCP or UDP


Once registered your Bria will show as follows

You should now be able to make a receive calls



Bria Mobile Edition

To setup the mobile app select the settings icon 


Then select the Accounts menu


If no accounts are setup you can select Add Account


The account type will be SIP


Username: Your extension number
Domain: Your Hosted IP domain
Password: Your SIP Password


If you need to change the transport layer select Account Advanced 



You may find you need to change your transport layer to get registration and two way voice on some networks, Vonex Telecom recommends that you only use either TCP or UDP


Once registered your Bria will show as follows


You should now be able to make a receive calls



Media5 Mobile Edition

To setup Media5 select the settings menu from the app


Then Configure SIP Accounts


Add a new account


Username: Your extension number
Password: Your SIP Password

Select servers to setup the domain


Domain: Your Hosted IP domain


On the Servers page you can also change your transport layer


You may find you need to change your transport layer to get registration and two way voice on some networks, Vonex Telecom recommends that you only use either TCP or UDP


Once registered your Bria will show as follows

You should now be able to make a receive calls


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  1. Vonex Helpdesk

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