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Guide to NBN Service Classes

Service Class
Service Class Definition
Service Class 0
The site is planned to be serviced by fibre
Service Class 1
The site is serviceable by fibre, with no PCD or NTD in place
Service Class 2
The site is serviceable by fibre, PCD is installed, no NTD in place
Service Class 3
The site is serviceable by fibre, PCD and NTD are installed
Service Class 4
The site is planned to be serviceable by fixed wireless NBN
Service Class 5
The site is serviceable by fixed wireless NBN, no antenna or NTD in place
Service Class 6
The site is serviceable by fixed wireless NBN, antenna and NTD are installed
Service Class 7
The site is planned to be serviceable by satellite
Service Class 8
The site is serviced by satellite (dish/NTD not installed)
Service Class 9
The site is serviced by satellite (dish/HTD already installed)
Service Class 10
Site is planned to be serviceable by copper (FTTN or FTTB)
Service Class 11
Site is serviceable by copper, copper lead-in required
Service Class 12
Site is serviceable by copper, jumpering is required
Service Class 13
Site is serviceable by copper, all infrastructure is in place.
Service Class 20
The site is planned to be serviceable by cable (HFC).
Service Class 21
The property is within the HFC footprint, no drop, wall plate or NTD
Service Class 22
The property is within the HFC footprint, drop in place, no wall plate or NTD
Service Class 23
The property is within the HFC footprint, drop and wall plate in place, no NTD
Service Class 24
The property is within the HFC footprint, drop, wall plate and NTD in place.
Service Class 30
The property will be serviced by FTTC technology.

For reference, the PCD is the Premises Connection Device. This is a box that is installed on the outside of a property.

The NTD is the Network Termination Device and this is installed inside a property.

HFC stands for Hybrid Coaxial Cable - this is the existing cable network that is used to deliver cable TV to some homes in Australia. 

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